The Premier
Solution Source for
Complex Claims™

Helping Health Systems Effectively Identify,
Process, and Recover Complex Claims.

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0+years experience in
complex Motor Vehicle
& Work Comp claims
0%higher recovery
rates vs. industry
norms
0+hospitals
served
0+years combined
leadership experience in
Complex Claims

Technology Solutions with a Human Approach™

Why choose ACI

Access smart technology

Our proprietary tools and EMR integration optimize performance and reduce cost.

An end-to-end custom solution

From identification to payment resolution — we manage the entire process, start to finish.

Patient support

Education and outreach to help patients understand the account management process for complex claims.

ACI Insights

Transparent, KPI-driven reporting that helps you track performance and make smart decisions.

Our 4 step plan to
go from discovery
to results

ACI team meeting
01

Discovery & Assessment

Are we a fit? We’ll uncover and understand your challenges to see where ACI can add value.

03

Seamless Integration

We integrate directly with your EMR and workflows to ensure a seamless, connected process.

02

Tailored Proposal

The ACI Way — we’ll craft a tailored solution that aligns with your goals and systems.

04

Go-Live & Optimization

Combining technology solutions, human expertise, and upstream insights, ACI keeps you ahead.

Over 20 Years Specializing Exclusively in Motor Vehicle and Worker's Comp Accounts

Recover
missed revenue

Ease burden
on your
team

Gain an experienced
partner who delivers

ACI team working together

How is ACI Different?

ACI’s strategic blend of advanced technology and human expertise delivers on our promise of optimal complex claims reimbursement for our partners. We leverage intelligent automation and digital tools to streamline data collection and claims processing, improving accuracy and accelerating reimbursement. At ACI we reduce friction, improve your patients experience, and deliver a seamless, end-to-end claims management solution.

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Choosing the Right Partner Matters

If you’re exploring options for managing complex claims, the truth is: you don’t have room to
get it wrong. Process complexity, state compliance requirements, and time are always working
against you — delaying payments, driving up A/R days, and creating frustrated patients.

Without the right partner

  • A/R Days Keep Climbing
  • Revenue Goes Uncollected
  • Complex workflow
  • Staff Burn
  • Lack of transparency and high turnover
  • Missed Opportunities Cost You Millions

With Accelerated Claims

  • Gain a dedicated team for your health system
  • Accelerate recoveries
  • Make complex claims simple
  • Unmatched human expertise
  • Deliver the results your team expects
  • Deliver the results your patients deserve

What our clients say

★★★★★

Highly Professional

“ACI is reliable and highly professional. Their expertise, efficiency and commitment to excellence make them a standout choice for handling our claims.”

ACI ClientMulti-State Division Manager | Patient Financial Services
★★★★★

Expertise & Efficiency

“We experienced some challenges during the Epic go-live, which was expected, but ACI’s team was always right there with me, ready to help with whatever we needed. Their dedication and support truly set them apart.”

ACI ClientMulti-State Division Manager | Patient Financial Services

Your Solution
Starts Here

If you’re considering ACI, the Claims Performance Snapshot is the perfect place to start. It lets us show you the potential revenue hiding in your complex claims — without commitment — so you can see the value ACI brings before making any decisions.

  • We’ll review your historical claims data and current processes
  • Identify revenue opportunities hiding in your complex claims
  • Pinpoint areas where slowdowns and process friction cost you money
  • Show you a forecast of how ACI can boost recoveries
  • No patient names or sensitive data required — just a clear view of your opportunity
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